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SYNNEX EMJ
Technical Support and Repairs

Get phone or email support from our professionals. Get a product fixed - even if we don't sell it.

SmartTech

Did you know that our 10-person team in Guelph can perform many service and support functions for our sales team and our customers?

For example, we service point-of-sale printers made by Epson, Tec, Citizen, as well as point-of-sale products from Honeywell Scanning and Mobility (formerly known as Metrologic and HHP) and Unitech. Acer desktop computers, in and out of warranty, can be repaired at SYNNEX; we repair out-of-warranty Acer notebooks too. Additionally, if your Macally product needs to be replaced under warranty, contact us!

Let us provide phone and e-mail support for customers and for inside sales in the following areas:
  • POS/AutoID related product
  • Pre-sales support and solution build
  • Hardware security solution build
  • POS/AutoID related product post sales support
  • Defective product troubleshooting
  • NexConcepts Products
  • EMJ general Tech support

Check out our large pool of demo products, available for use during trade shows, outside sales calls, demonstrations to accounts, etc.

Looking for manufacturer's links, drivers or manuals? Check out our downloads page.
bench view

Contact us:

NEW! Online Support contact tech support through our new online form
Support options include phone or e-mail assistance.

Support Hours:

Monday thru
Friday: 8am-8pm EST

You get timely, reliable, and cost-efficient assistance from trained professionals who are dedicated to providing you quality support.

Let us know how we can help you!

Tech Support 1-866-366-6616, 1-877-365-7789
For western time tech support please call 1-800-456-4822 x4763
NexConcepts 1-888-596-6837
Email: If you need technical support please contact: techsupport@synnex.com

Demo Pool contact: emjdemopool@synnex.com

 
 

HEAD OFFICE: 107 Woodlawn Rd, Guelph, Ontario, Canada N1H 6N1
Phone: 1-800-265-7212, Fax: 1-877-801-6300, Privacy Policy